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style='color:#0092D7'\u003e**关于增值税专用发票**\u003c/span\u003e：\n（1）若需开增值税专用发票，请在下单时，发票选项选择“**增值税专用发票**”，并录入以下增值税专用发票资质信息和发票收件信息：\n**a、单位名称（必须是您公司营业执照上的全称）**\n**b、纳税人识别号（在营业执照（副本）一般为18位，请仔细核对后输入）** \n**c、开户银行名称（必须是您公司银行开户许可证上的开户银行）** \n**d、开户银行账号（必须是您公司开户许可证上的银行账号）**\n**e、单位注册地址（必须是您公司营业执照上的注册地址）**\n**f、单位电话（请提供能与您公司保持联系的有效电话）**\n**g、收票人姓名（请填写发票的收件人）**\n**h、收票人电话（请填写可以联系到发票收件人的手机号码）**\n**i、配送地址（请填写发票的收件地址）**\n注意：填写时请务必确保相关信息的真实性和准确性，将根据您所提供的信息开具增值税专用发票，如因填写失误造成发票开具错误，不提供重新开具增值税专用发票的服务。\n\n（2）增值税专用发票\u003cspan style='color:#FF0000'\u003e在提供专票资质信息并确认收货后16个工作日内寄出；如遇税务系统升级或其他特殊情况，以公告为准\u003c/span\u003e。寄出后（即16个工作日之后）可咨询在线客服获取发票寄出物流单号。\n如未收到发票请联系商家客服帮您解决，感谢您的信任和支持！\n\n（3）根据国家税法及发票管理相关规定，任何单位和个人不得要求他人为自己开具与实际经营业务情况不符的增值税专用发票【包括并不限于a.在没有货物采购或者没有接受应税劳务的情况下要求他人为自己开具增值税专用发票；b.虽有货物采购或者接受应税劳务但要求他人为自己开具数量或金额与实际情况不符的增值税专用发票】，否则属于“虚开增值税专用发票”。\n***商家主要为消费者零星购买提供增值税专用发票，如需大批量购买请经批量购买渠道购买并出具增值税专用发票。**\n\n（4）本平台是以生活消费为目的的个人用户进行零售交易的平台。如需进行企业采购的客户，可通过美的商城企业采购平台进行企业集中采购。\u003cspan style='color:#FF0000'\u003e针对以个人用户名义进行企业采购的订单（如：以多个个人用户名义下单，但各订单均要求同一的收货地址或发票抬头，且一个月内采购大家电数量超过10台/小家电数量超过20台），商家有权取消相应订单。\u003c/span\u003e如有企业采购需要的，请联系在线客服沟通。\n\n7、2019年4月1日起发货的订单，\u003cspan style='color:#FF0000'\u003e发票税率由16％变更为13％\u003c/span\u003e。\n","strSupportContentHtml":"\u003cp\u003e1、默认开具\u003cstrong\u003e普通增值税电子发票\u003c/strong\u003e。\u003cspan style='color:#FF0000'\u003e电子发票在发货后3个工作日内，将以短信或邮箱的形式发送到下单人手机；如遇618、11.11等大促期间，在发货后8个工作日内，将以短信的形式发送到下单人手机，或者发送到邮箱；如遇税务系统升级或其他特殊情况，以公告或通知等为准。\u003c/span\u003e请注意查收，感谢您的支持！\u003cbr /\u003e\n如未收到发票请联系商家客服帮您解决，感谢您的信任和支持！\u003c/p\u003e\n\u003cp\u003e2、\u003cspan style='color:#0092D7'\u003e\u003cstrong\u003e纸质发票\u003c/strong\u003e\u003c/span\u003e：\u003cbr /\u003e\n（1）为响应国务院以及国家税务总局关于加快电子发票推广应用的决策部署，自2020年1月1日起不再对消费者开具纸质增值税普通发票（空气净化器滤网除外），一律更新为开具增值税电子普通发票；\u003c/p\u003e\n\u003cp\u003e（2）增值税电子普通发票的法律效力、基本用途、基本使用规定等与税务机关监制的普通发票相同，如需要纸质发票，可自行打印增值税电子普通发票的版式文件；\u003c/p\u003e\n\u003cp\u003e（3）空气净化器滤网默认开具普通增值税纸质发票，在发货后3个工作日内寄出；如遇618、双十一等大促期间，发票在发货后8个工作日内寄出；如遇税务系统升级或其他特殊情况，以公告为准。\u003c/p\u003e\n\u003cp\u003e3、商家所售产品为全新正品，品质保证：\u003cstrong\u003e开票公司为美的集团电商公司、美的集团旗下事业部、美的集团授权经销商、其他合作供货商等\u003c/strong\u003e，具体以实际开出为准。\u003c/p\u003e\n\u003cp\u003e4、\u003cspan style='color:#0092D7'\u003e\u003cstrong\u003e发票金额\u003c/strong\u003e\u003c/span\u003e：\u003cbr /\u003e\n开具的发票金额为商品实付金额（含税价格），不含礼品卡、家装基金、延保费、赠品或附带物件等。发票默认商品明细，暂不支持发票内容修改。\u003c/p\u003e\n\u003cp\u003e5、\u003cspan style='color:#0092D7'\u003e\u003cstrong\u003e发票抬头\u003c/strong\u003e\u003c/span\u003e：\u003cbr /\u003e\n发票抬头\u003cstrong\u003e默认为“个人”\u003c/strong\u003e，如需开具企业抬头的电子发票，请在付款前修改发票明细，选择“\u003cstrong\u003e企业\u003c/strong\u003e”，\u003cstrong\u003e必须要填写纳税人识别号\u003c/strong\u003e。\u003c/p\u003e\n\u003cp\u003e6、\u003cspan style='color:#0092D7'\u003e\u003cstrong\u003e关于增值税专用发票\u003c/strong\u003e\u003c/span\u003e：\u003cbr /\u003e\n（1）若需开增值税专用发票，请在下单时，发票选项选择“\u003cstrong\u003e增值税专用发票\u003c/strong\u003e”，并录入以下增值税专用发票资质信息和发票收件信息：\u003cbr /\u003e\n\u003cstrong\u003ea、单位名称（必须是您公司营业执照上的全称）\u003c/strong\u003e\u003cbr /\u003e\n\u003cstrong\u003eb、纳税人识别号（在营业执照（副本）一般为18位，请仔细核对后输入）\u003c/strong\u003e\u003cbr /\u003e\n\u003cstrong\u003ec、开户银行名称（必须是您公司银行开户许可证上的开户银行）\u003c/strong\u003e\u003cbr /\u003e\n\u003cstrong\u003ed、开户银行账号（必须是您公司开户许可证上的银行账号）\u003c/strong\u003e\u003cbr /\u003e\n\u003cstrong\u003ee、单位注册地址（必须是您公司营业执照上的注册地址）\u003c/strong\u003e\u003cbr /\u003e\n\u003cstrong\u003ef、单位电话（请提供能与您公司保持联系的有效电话）\u003c/strong\u003e\u003cbr /\u003e\n\u003cstrong\u003eg、收票人姓名（请填写发票的收件人）\u003c/strong\u003e\u003cbr /\u003e\n\u003cstrong\u003eh、收票人电话（请填写可以联系到发票收件人的手机号码）\u003c/strong\u003e\u003cbr /\u003e\n\u003cstrong\u003ei、配送地址（请填写发票的收件地址）\u003c/strong\u003e\u003cbr /\u003e\n注意：填写时请务必确保相关信息的真实性和准确性，将根据您所提供的信息开具增值税专用发票，如因填写失误造成发票开具错误，不提供重新开具增值税专用发票的服务。\u003c/p\u003e\n\u003cp\u003e（2）增值税专用发票\u003cspan style='color:#FF0000'\u003e在提供专票资质信息并确认收货后16个工作日内寄出；如遇税务系统升级或其他特殊情况，以公告为准\u003c/span\u003e。寄出后（即16个工作日之后）可咨询在线客服获取发票寄出物流单号。\u003cbr /\u003e\n如未收到发票请联系商家客服帮您解决，感谢您的信任和支持！\u003c/p\u003e\n\u003cp\u003e（3）根据国家税法及发票管理相关规定，任何单位和个人不得要求他人为自己开具与实际经营业务情况不符的增值税专用发票【包括并不限于a.在没有货物采购或者没有接受应税劳务的情况下要求他人为自己开具增值税专用发票；b.虽有货物采购或者接受应税劳务但要求他人为自己开具数量或金额与实际情况不符的增值税专用发票】，否则属于“虚开增值税专用发票”。\u003cbr /\u003e\n*\u003cstrong\u003e商家主要为消费者零星购买提供增值税专用发票，如需大批量购买请经批量购买渠道购买并出具增值税专用发票。\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e（4）本平台是以生活消费为目的的个人用户进行零售交易的平台。如需进行企业采购的客户，可通过美的商城企业采购平台进行企业集中采购。\u003cspan style='color:#FF0000'\u003e针对以个人用户名义进行企业采购的订单（如：以多个个人用户名义下单，但各订单均要求同一的收货地址或发票抬头，且一个月内采购大家电数量超过10台/小家电数量超过20台），商家有权取消相应订单。\u003c/span\u003e如有企业采购需要的，请联系在线客服沟通。\u003c/p\u003e\n\u003cp\u003e7、2019年4月1日起发货的订单，\u003cspan style='color:#FF0000'\u003e发票税率由16％变更为13％\u003c/span\u003e。\u003c/p\u003e\n","SupportModuleId":3},{"strSupportModuleName":"保修政策","strSupportContent":"## 安装与保修\n#### \u003cspan style='color:#0092D7'\u003e**关于气源**\u003c/span\u003e\n本店灶具、热水器\u003cspan style='color:#FF0000'\u003e只销售天然气12T和液化气20Y，不销售人工煤气\u003c/span\u003e，下单时请务必正确选择气源，\u003cspan style='color:#FF0000'\u003e一经付款，气源不能更改\u003c/span\u003e。目前\u003cspan style='color:#FF0000'\u003e不支持代办开通气源\u003c/span\u003e，开通气源具体事宜请咨询当地燃气公司。在部分区域如山西运城、山东聊城等地区的燃气公司开通气源时要求提供当地燃气公司的\u003cspan style='color:#FF0000'\u003e绿标，本店暂不支持提供\u003c/span\u003e。\n![气源开通特殊区域.jpg](//pic.mdcdn.cn/pc/pic/202007/8918c9506cc773c26ed6b17411a18f10.jpg)\n\n\n#### \u003cspan style='color:#0092D7'\u003e**关于保修**\u003c/span\u003e\n![热水器保修期.jpg](//pic.mdcdn.cn/pc/pic/202004/7c7fc253edc77e4f0f6ea93f9dbcf015.jpg)\n\n**下列情况不属“三包”范围，特约服务网点可实行收费修理：**\n（1）消费者因搬运、使用、维护、保管不当造成损坏的；\n（2）非我公司指定的维修点安装、维修造成损坏的（包括消费者自行安装导致的产品问题或拆卸修理的）；\n（3）无有效发票或购买证明的，且无法证明属于包修期内的；\n（4）包修凭证与实物不符或涂改的；\n（5）由于火灾、地震等不可抗拒因素及其他人为因素，而造成的产品损坏或使用不满意不在包修范围内；\n（6）超过包修期的；\n（7）使用环境（如电压、湿度、温度、通风条件等）不合产品说明书的表述，造成损坏的。\n\n\n#### \u003cspan style='color:#0092D7'\u003e**关于只换不修**\u003c/span\u003e\n1、\u003cspan style='color:#FF0000'\u003e仅colmo品牌可享受此政策\u003c/span\u003e，新购机用户，以新购机的系统安装时间算起365天内（无法确定安装时间的以用户有效购机凭证为准），在正常使用情况下发生元件损坏（需进行备件更换维修）造成的产品质量性能故障，导致产品不能正常使用（需出具质检单），\u003cspan style='color:#FF0000'\u003e用户享有一次同型号换新服务\u003c/span\u003e；\n\n2、**以下不在“只换不修”保障范围：**\n（1）意外或人为因素导致的产品损坏，如坠落、挤压、碰撞、液体接触、输入不合格电压等；\n（2）附件配件、耗材、易损部件，如滤芯/网、遥控器、排水管、电源线、连接线等；\n（3）未遵循产品使用说明安装、使用、维护、保养等造成的损坏，如动物啃咬、外部受冷或冻裂等；\n（4）擅自拆卸、改装、由非厂家授权人员操作、移机、维修造成的问题等；\n（5）由于不可抗拒因素（如火灾、地震、水灾等）而造成的故障或损坏。\n\n\n#### \u003cspan style='color:#0092D7'\u003e**关于安装**\u003c/span\u003e\n\n（1）在本平台购买的产品与实体店一样\u003cspan style='color:#FF0000'\u003e享受全国联保服务\u003c/span\u003e；\n（2）**产品包安装，首次安装无远程费**；\n（3）产品在全国各大中心城市实行24小时预约上门服务，可以通过关注\u003cspan style='color:#FF0000'\u003e【美的智慧家】微信公众号\u003c/span\u003e实现快速预约，安装师傅将免费上门进行安装；\n（4）\u003cspan style='color:#FF0000'\u003ecolmo品牌的电热水器、燃气热水器可享受以下“辅材0元”安装活动\u003c/span\u003e：\n①PPR管材使用在3米以内（含3米），超3米的部分按实际安装收费；（注：3米长度含弯头接头之类安装管材，不包含气管）；\n②0元使用辅材范围：下表常规辅材价格表内的1-52项辅材，除此之外其他安装管材都不在0元安装范围内。\n\n\n\u003cspan style='color:#0092D7'\u003e**辅材、非常规辅材价格和增值服务等收费标准**\u003c/span\u003e\n\n可直接拨打电话：\u003cspan style='color:#FF0000'\u003e400-8899-315\u003c/span\u003e;或关注【美的智慧家】微信公众号，可查看收费标准。","strSupportContentHtml":"\u003ch2\u003e\u003ca id=\"_0\"\u003e\u003c/a\u003e安装与保修\u003c/h2\u003e\n\u003ch4\u003e\u003ca id=\"span_stylecolor0092D7span_1\"\u003e\u003c/a\u003e\u003cspan style='color:#0092D7'\u003e\u003cstrong\u003e关于气源\u003c/strong\u003e\u003c/span\u003e\u003c/h4\u003e\n\u003cp\u003e本店灶具、热水器\u003cspan style='color:#FF0000'\u003e只销售天然气12T和液化气20Y，不销售人工煤气\u003c/span\u003e，下单时请务必正确选择气源，\u003cspan style='color:#FF0000'\u003e一经付款，气源不能更改\u003c/span\u003e。目前\u003cspan style='color:#FF0000'\u003e不支持代办开通气源\u003c/span\u003e，开通气源具体事宜请咨询当地燃气公司。在部分区域如山西运城、山东聊城等地区的燃气公司开通气源时要求提供当地燃气公司的\u003cspan style='color:#FF0000'\u003e绿标，本店暂不支持提供\u003c/span\u003e。\u003cbr /\u003e\n\u003cimg src=\"//pic.midea.cn/pc/pic/202007/8918c9506cc773c26ed6b17411a18f10.jpg\" alt=\"气源开通特殊区域.jpg\" /\u003e\u003c/p\u003e\n\u003ch4\u003e\u003ca id=\"span_stylecolor0092D7span_6\"\u003e\u003c/a\u003e\u003cspan style='color:#0092D7'\u003e\u003cstrong\u003e关于保修\u003c/strong\u003e\u003c/span\u003e\u003c/h4\u003e\n\u003cp\u003e\u003cimg src=\"//pic.midea.cn/pc/pic/202004/7c7fc253edc77e4f0f6ea93f9dbcf015.jpg\" alt=\"热水器保修期.jpg\" /\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e下列情况不属“三包”范围，特约服务网点可实行收费修理：\u003c/strong\u003e\u003cbr /\u003e\n（1）消费者因搬运、使用、维护、保管不当造成损坏的；\u003cbr /\u003e\n（2）非我公司指定的维修点安装、维修造成损坏的（包括消费者自行安装导致的产品问题或拆卸修理的）；\u003cbr /\u003e\n（3）无有效发票或购买证明的，且无法证明属于包修期内的；\u003cbr /\u003e\n（4）包修凭证与实物不符或涂改的；\u003cbr /\u003e\n（5）由于火灾、地震等不可抗拒因素及其他人为因素，而造成的产品损坏或使用不满意不在包修范围内；\u003cbr /\u003e\n（6）超过包修期的；\u003cbr /\u003e\n（7）使用环境（如电压、湿度、温度、通风条件等）不合产品说明书的表述，造成损坏的。\u003c/p\u003e\n\u003ch4\u003e\u003ca id=\"span_stylecolor0092D7span_19\"\u003e\u003c/a\u003e\u003cspan style='color:#0092D7'\u003e\u003cstrong\u003e关于只换不修\u003c/strong\u003e\u003c/span\u003e\u003c/h4\u003e\n\u003cp\u003e1、\u003cspan style='color:#FF0000'\u003e仅colmo品牌可享受此政策\u003c/span\u003e，新购机用户，以新购机的系统安装时间算起365天内（无法确定安装时间的以用户有效购机凭证为准），在正常使用情况下发生元件损坏（需进行备件更换维修）造成的产品质量性能故障，导致产品不能正常使用（需出具质检单），\u003cspan style='color:#FF0000'\u003e用户享有一次同型号换新服务\u003c/span\u003e；\u003c/p\u003e\n\u003cp\u003e2、\u003cstrong\u003e以下不在“只换不修”保障范围：\u003c/strong\u003e\u003cbr /\u003e\n（1）意外或人为因素导致的产品损坏，如坠落、挤压、碰撞、液体接触、输入不合格电压等；\u003cbr /\u003e\n（2）附件配件、耗材、易损部件，如滤芯/网、遥控器、排水管、电源线、连接线等；\u003cbr /\u003e\n（3）未遵循产品使用说明安装、使用、维护、保养等造成的损坏，如动物啃咬、外部受冷或冻裂等；\u003cbr /\u003e\n（4）擅自拆卸、改装、由非厂家授权人员操作、移机、维修造成的问题等；\u003cbr /\u003e\n（5）由于不可抗拒因素（如火灾、地震、水灾等）而造成的故障或损坏。\u003c/p\u003e\n\u003ch4\u003e\u003ca id=\"span_stylecolor0092D7span_30\"\u003e\u003c/a\u003e\u003cspan style='color:#0092D7'\u003e\u003cstrong\u003e关于安装\u003c/strong\u003e\u003c/span\u003e\u003c/h4\u003e\n\u003cp\u003e（1）在本平台购买的产品与实体店一样\u003cspan style='color:#FF0000'\u003e享受全国联保服务\u003c/span\u003e；\u003cbr /\u003e\n（2）\u003cstrong\u003e产品包安装，首次安装无远程费\u003c/strong\u003e；\u003cbr /\u003e\n（3）产品在全国各大中心城市实行24小时预约上门服务，可以通过关注\u003cspan style='color:#FF0000'\u003e【美的智慧家】微信公众号\u003c/span\u003e实现快速预约，安装师傅将免费上门进行安装；\u003cbr /\u003e\n（4）\u003cspan style='color:#FF0000'\u003ecolmo品牌的电热水器、燃气热水器可享受以下“辅材0元”安装活动\u003c/span\u003e：\u003cbr /\u003e\n①PPR管材使用在3米以内（含3米），超3米的部分按实际安装收费；（注：3米长度含弯头接头之类安装管材，不包含气管）；\u003cbr 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